Contact & Data Requests

We are a small team. There is no ticket queue, no chatbot, no offshore support. When you email us, a real person reads it and responds. Please be as specific as you can about what you need so we can help you quickly.

• Account & Subscription Help
  Trouble signing in, billing questions, cancellation issues, upgrading or downgrading your plan. Include the email address on your account.
• Access Your Data
  Request a copy of the data we hold about you — including your conversation history and any memory summaries Grace has built. We will send it within 30 days.
• Delete Your Data
  Request deletion of your account and all associated data. You can also use our account deletion page to do this immediately. Email requests are processed within 30 days.
• Correct Your Data
  If we hold inaccurate information about you, you can ask us to correct it. Tell us what's wrong and what it should say.
• Privacy Questions
  Questions about how we handle your data, what we share, how long we keep it, or anything else covered in our Privacy Policy.
• Report a Safety Concern
  If you have a concern about something that happened in a Grace conversation — involving yourself or someone else — email us immediately. We take safety seriously and respond to these first.
• Media & Partnership Inquiries
  Press, podcast, research, or partnership requests. Please include who you are and what you're looking for.

Please do not wait for an email response. If you are in immediate danger or experiencing a mental health crisis, contact one of these resources now:

988 Suicide & Crisis Lifeline — call or text 988 (US)
Crisis Text Line — text HOME to 741741
International resources — findahelpline.com
Samaritans (UK) — call 116 123

Grace is available right now at 1800deargod.com/app — she will stay with you.

1800DearGod.com is operated by Kyla G., Bellingham, Washington, United States. For legal correspondence, please email us first and we will provide a mailing address if required.